Website Policies

Privacy Policy

The software running on this site is intended exclusively to facilitate sales of products sold by Ledwon’s Sauce Company LLC, including marketing, the processing of orders, and communication related to orders and offers. This privacy policy outlines the collection and use of user data as collected by this site, and is subject to change at any time without notice. This Policy was last updated on March 1, 2021.


We request information from the user on our order form. Here a user must provide contact information, name and shipping address, financial information, credit card number, expiration date, and security code. This information is used for billing purposes and to fill customer’s orders. Sensitive financial information is collected and stored only by our pament processer, Square. If we have trouble processing an order, this contact information is used to get in touch with the user/customer. We may also use email contact information to communicate with customers about products and promotions. Users may opt out of marketing emails at any time.

Automatic Collection

Our web server automatically recognizes the visitor’s IP address (not the e-mail address) and records the visitor’s browser and platform type (e.g., Mozilla browser on a Microsoft platform).


Our website platform, WordPress, uses cookies to keep track of a user’s progress throughout a transaction (building a bundled product, adding items to the shopping cart, etc.) If cookies are disabled, a user may be unable to complete a transaction.

E-mail Addresses

When a visitor provides us their e-mail address, or sends us e-mail correspondence, we retain their e-mail address. We do not share our e-mail lists with third parties for marketing purposes. We use e-mail addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We may also use emails to communicate with customers about products and promotions. Users may opt out of marketing emails at any time.

Choice Opt Out

Users who no longer wish to receive marketing emails can use the UNSUBSCRIBE link displayed near the bottom of any promotional email we send.

Visitor Keyed Information

We retain information provided by our visitor, such as transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).

Telephone Numbers

Visitors who give us their telephone numbers online may receive telephone contact from our representatives regarding orders or requests they have placed online.


Your connection to our website is protected by SSL encryption. Our online shopping cart is powered by WooCommerce, a WordPress plugin. Financial transactions are processed securely by Square. We do not store any credit card information on our servers.


Return & Refund Policy

All sales are final, and no refunds will be issued. If an incorrect item was ordered, please email info@ledwons.com immediately. If the order has not yet been processed, we will do our best to accommodate changes to the order.

Items Broken During Transit

If a product is damaged during transit, we will replace the product in kind. All packages are shipped with insurance. We may ask the customer to provide photos and/or physical evidence of breakage to aid in our insurance claim. As a small business, your cooperation is most appreciated.